When accessing Lumen Waymaker Study plans, your study plan might not load or present as a blank screen.
This error is caused by new browser defaults that block third party cookies.
To confirm this is an issue with your computer, please try a different browser or device. You will also want to be sure that both your device or browser are up to date.
The following instructions are browser-specific for enabling cookies to allow your browser to access our Waymaker courseware.
Google Chrome: You will need to adjust your settings to "Allow Cookies."
Firefox: Allow Cookies and Tracking
- Click on the More actions button on the toolbar, and select Settings.
- Search for View advanced settings and click on it.
- Under Cookies section, select Don't block cookies (default).
- Restart Edge.
Safari: With Safari open, click Safari at the top left, and click preferences. Navigate to Privacy and uncheck "Prevent cross-site tracking."
iPad or iPhone: Navigate to Settings and scroll down to Safari. Click the slider to disable so that cross site tracking is no longer prevented.