PDF Support

Kimberly Chessler -

PDF Support

PDF copies of Lumen’s recommended course materials are available to Lumen customers. Lumen’s recommended courses include all those subjects included in our main course catalog.

PDF copies are a common request, and they can be helpful in some situations. PDF requests are handled with Normal urgency and may take more than one business day to fulfill.

It is important for faculty members and students to remember that PDFs do not support many of the elements of effective learning design and interactivity we build into our courses to make them more engaging and strengthen learning. Self-checks, simulations, “try it”-type practice activities, problem sets and videos are not available in PDFs. Neither are the personalized study plans that coach students on their performance in Waymaker courses.

We strongly encourage using the online course materials whenever possible, to avoid losing these highly beneficial elements of the learning experience.

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