- Note: Please use a brand new course shell, or a course shell that has not had any Lumen cartridge previously imported. If you need to reuse a course shell, please contact support.lumenlearning.com for assistance.
- Navigate to Course Administration > Restore
- Import a Backup File: Select Choose a file... to locate the course package
- Once the file is selected, click the Restore button
- Choose Continue and/or Next to complete the import process
- In any Module, Open Study Plan: <<Module Name>>; select Show What You Know and verify the pre-test works and the Study Plan updates
- Return to a Module: select Quiz:<<Module Name>> and verify quiz works
If you experienced any issues while importing the cartridge please send us an email at firstname.lastname@example.org with a screenshot so that we can troubleshoot the problem.
Thanks for helping us to get Lumen Learning set up at your institute!